User Data Deletion Instructions
Last updated:
1. Scope
These instructions describe how a User may disconnect a social media account authorized through Teamagents24 (a “Connected Account”), request deletion of associated information, or request deletion of a Teamagents24 account. Information processing is described in the Privacy Policy.
2. Disconnect a Connected Account
Sign in and open Content Force, Connections. Select the relevant Connected Account and choose Disconnect. Workspace administrator permission is required; Users without that permission should contact the workspace administrator or the privacy contact below.
Disconnection immediately deletes stored access and refresh tokens and prevents new publishing through that connection. Related Connected Account data is deleted within 30 days. A publishing request already transmitted may not be recallable. Posts already published remain on the platform until removed there; disconnection does not delete the User's own drafts.
3. Request account or data deletion
Send an email to the Teamagents24 privacy team with the subject “Data deletion request”. Where possible, send it from the account email, identify the workspace and specify whether the request concerns a particular connection, related platform data or the Teamagents24 account.
A User who cannot sign in may still submit a request by email. We may verify account ownership and authority over shared workspace data before acting. Do not include passwords or access tokens.
For a confirmed account-deletion request, connected OAuth tokens are removed immediately when deletion is carried out. Related platform data is deleted within 30 days of confirmation. We respond to the request and explain any limited information retained where legally required, including minimal consent, security or deletion records. Deleting a Teamagents24 account does not delete the User's account with LinkedIn, Facebook, Instagram, X or Reddit.
4. Revoke Facebook or Instagram access
- On Facebook, open Settings and privacy, then Settings and Business integrations. Select the application and choose Remove. Depending on the connection used, also check Apps and websites.
- On Instagram, open Settings, Website permissions, then Apps and websites. Under Active, remove the application. If the professional account was connected through a Facebook Page, remove the Facebook business integration as well.
- Also disconnect through the Teamagents24 dashboard or submit a deletion request so the stored connection and related data can be removed.
Revocation prevents further authorized API access. Interface labels may vary by device and language. Official instructions are available for Facebook business integrations and Instagram apps and websites.
5. Other platform permissions
Access may also be revoked through the relevant platform settings. Revocation at the platform should be followed by disconnection or a deletion request to Teamagents24.
6. Contact
Requests concerning these procedures may be directed to the privacy contact below.
Website operator: Teamagents24
Privacy and data-deletion requests: Email the Teamagents24 privacy team.